Messaging and Content
Every smart communications plan begins with clear, concise messaging that conveys the value that your organization and/or product brings to customers. Five Oaks will partner with you to build, refine or crystallize your messages, whether starting from scratch or working with existing content.
Once the essence of your story is confirmed, Five Oaks will build out the narrative into content across a range of channels, with consistency that doesn’t feel redundant or stale.
Communication Strategy & Planning
There's so much you want and need to share with your stakeholders. But how? When? Where?
Five Oaks will partner with you to understand your needs and help you map out a strategy and plan to communicate effectively and efficiently, employing the right mix of channels.
operational counsel & support
Building a new team? Need to rethink your structure? Starting over completely?
This is where the benefit of in-house experience matters. Five Oaks draws on nearly three decades of work inside corporations large and small to provide objective and sound guidance including options informed by what really does and does not work when put into practice.
Crisis Readiness & Response
Even the best organizations are at risk for negative backlash. A strong reputation can be damaged quickly, and this escalates further if an organization is not able to respond effectively to concerns.
Five Oaks will help you identify the areas where your reputation is most vulnerable, and help you prepare to address concerns.